Privacy Policy

Last updated: January 1st, 2026.

Macrolarge Facilities Management is committed to protecting your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Macrolarge Facilities Management is the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect and process the following data:

• Name
• Company name
• Email address
• Telephone number
• Enquiry details
• IP address and browser information
• Any information you provide via contact forms or email

We do not knowingly collect data from children.

3. How We Use Your Data

We use personal data to:

• Respond to enquiries and quotation requests
• Communicate about services
• Manage business relationships
• Improve our Website and services
• Meet legal and regulatory obligations

We do not sell or rent personal data to third parties.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Legitimate interests – responding to enquiries and operating our business
• Contractual necessity – providing services or quotations
• Legal obligation – compliance with applicable laws
• Consent – where explicitly provided (e.g. marketing communications)

5. Data Sharing

We may share personal data with:

• Trusted service providers (IT, email hosting, website support)
• Professional advisers (legal, accounting)
• Regulatory authorities when required by law

All third parties are required to handle data securely and lawfully.

6. Data Security

We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

7. Data Retention

Personal data is retained only for as long as necessary to fulfil its purpose or meet legal obligations. Enquiry data is typically retained for business and compliance purposes.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of data (where applicable)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

You may also lodge a complaint with the Information Commissioner’s Office (ICO).